Super Bowl Show Down – Coke Vs. Pepsi Social Style

February 5, 2010

As the Super Bowl draws closer and closer Alterian continues to find rather interesting data on a number of organizations that are advertising in the big event this Sunday.  To be sure there are a number of brands that are stimulating very interesting conversations, and Alterian’s SM2 social media monitoring solution is listening.  The real interesting data generated through this listening exercise is the competition between Coke and Pepsi.  Coke is certainly ramping up in terms of mentions and conversations, and in positive sentiment, however Pepsi is still ahead of Coke in most categories at this stage.  The simple reason for Pepsi’s performance is that they opted to not run any Super Bowl ads this year and upon announcing their decision in December they received quite a bit of social feedback.  Instead Pepsi is opting to launch their “refresh campaign” through social media channels.

Results can be deceiving as Pepsi’s position is fueled by their early announcement, but what we have yet to learn is what happens after the Super Bowl.  Does Pepsi maintain that leadership position, or does Coke take the top spot.  The real question is what can Coke do to extend and expand its Super Bowl ad spots?  Advertising to date generates a social and emotional attachment to brands, and while the attachment was bigger in the past, it still holds true today.  Consumers still understand what it means to “leave it to the good hands people”, or “like a good neighbor”  If we go back a generation or two, many consumer will identify with “Is it live or is it……?” or “When you’re out of Schlitz…..”  Branding can create attachment as Coke still knows how to generate a smile.  The real win for Coke would be to determine how to take the brand advertising that they ran for the Super Bowl, and extend it and expand into social channels.  If Coke was to really focus on expanding the effect of their advertising they might want to consider engaging in the social conversation.  For, although understanding the voice of the consumer is important, being able to better engage the consumer to develop and extend attachment, to keep the program alive, can be huge.  Next week will be a telling week, the excitement will soon lead to results.  Stay tuned to hear what it is that we’re hearing.