Data Closes the Loop

September 12, 2009

To many marketing professionals, closing the loop in your campaign management and marketing initiatives seems like trying to find the holy grail – never quite achieved and a lot of frustration goes into trying. With so many interrelated components and single points of failure, there are plenty of places to look to start diagnosing why the closed loop model is failing for your initiatives. There are also plenty of opportunities to plan your future initiatives to avoid common problems. Over the course of the next several weeks, check this location for a series of articles discussing ways to fix and overcome common closed loop marketing issues. Among many of the topics to be covered will be:

1) Source data lead quality – how to ensure and improve data quality to maximize effectiveness
2) Campaign planning and strategy – what are the best methods to get the right messages to the right customers at the right times – and what are some better ways to avoid getting the wrong messages to your customers?
3) Campaign execution – what are better ways to improve your response rates?
4) Campaign tracking – often a major point of failure at worst – what are common issues and pitfalls that can be avoided? What methods can be implemented to improve response capture effectiveness
5) Campaign and marketing analysis – what does all the data really mean and how can it best be used to build business? Again, another point of significant failure – how best can the data be reported and analyzed to provide business intelligence?


Hacker Group

June 30, 2008

An integrated marketing company that has optimized the digitally trackable 1:1 interaction channels. If you are looking to get the basic digital response done right, they would be a definite preferred vendor.

Also, you absolutely need to check out their 2 minute breakdown of digital 1:1 marketing. From there home page go to What We Do – Our approach. My only criticism of them – too much flash so I can’t link into things!

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Biz360

June 26, 2008

Sentiment analysis vendor that focuses on the NLP (richer results) than many of the competitive products.

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Cymfony

June 26, 2008

Online sentiment analysis vendor. Acquired by TNS.

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Jodange

June 26, 2008

Online sentiment analysis.  Some direction toward marketing strategy, but certainly a technology centric organization.

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Andiamo

June 25, 2008

Another social media measurement vendor.

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Buzz Logic

June 25, 2008

Professional services, and defined deliverables for driving word of mouth campaigns.

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Brandintel

June 25, 2008

Web sentiment analysis vendor.  Defined methodology and clear, well executed deliverables.

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SentiMetrix

June 25, 2008

Web buzz analysis company started by some professors at Univ of Maryland.


Networked Insights

June 24, 2008

Social network analysis vendor.  Nice dashboard.

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