Does anyone have some good industry benchmarks on email campaign performance? Care to crowd source an answer?
Death of a Salesman…
January 31, 2010ppt Tip – no more white boxes
January 30, 2010Ever try to use a white box to block out part of a graphic on a slide, but then have it print out with a black outline on the printed version? So annoying…
Follow the below link, and look at View > Black and White to see how to fix this. It’s actually pretty easy. Wish I had looked for this ages ago.
Triangulated Learning
January 29, 2010I love marketing, and I love what I do, but boy do I miss coaching. It’s not often the world’s intersect, but I was recently introduced to a piece by Steve Knox that certainly got the juices flowing:
http://adage.com/cmostrategy/article?article_id=141734
As a high school football coach I used to pride myself on my ability to find new and innovative (a.k.a crazy) ways to teach the basic skills of football. Football is not an intuitive game. For the uninitiated there are a lot of moving parts and many skills that need to be learned. Frequently what I found was that people learn in very different capacities. When the classic modalities of spoken, visual, and experiential didn’t work, it was time to try something new. As a coach, it was up to us to get outside the box, to find a way to communicate to the players in a way that connected for them. Our props ranged from hula-hoops, to 45lb plates, to trash cans, caf trays, and about anything else that wasn’t nailed down on the field and involved players “jumping in the pull”, “money in the bank”, and numerous other simulated activities. In the end, the whole concept was driven by what called “triangulated learning” or putting the players minds outside of the normal field of play to teach them a new skill.
From past experience I know this works. I just hadn’t thought about the application in the marketing world until I read Steve’s piece. It just makes so much sense. Customers face problems and decisions all day long that they can’t always solve in straight forward ways. By applying the principals of “triangulation” we can reach them in a unique way, to break their models and built-in filters to deliver a message.
Some smart, very interesting stuff – thanks Steve!
Posted by tewksbum 


